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Author Topic: Bugs & Technical Issues  (Read 738 times)

Brino

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Re: Bugs & Technical Issues
« Reply #15 on: May 15, 2017, 09:43:54 AM »
New issue. At the back of a win, once the clock reaches 90:01, the game freezes. The only way to continue is by restarting the app. This has happened only at the back winning. Draws and losses seems unaffected.
Point lost as result, even while winning.

Thought it was once off the first time, but it's been happening a few times after.

Hey Ms T,
Yeah, we're working on this. There's also another issue when the opponent gets disconnected right at the beginning of the game after choosing your cards, the game gets held up and you have to force close it again.
We're working to have this resolved as soon as possible.
-Brino
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Shai

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Re: Bugs & Technical Issues
« Reply #16 on: May 15, 2017, 07:33:02 PM »
Thank u. But i get just 30 stars.
What woth the more stars i lose...
I lost 60 on the opponent left.
And every game i play no matter i win or losr i lose 30 stars...

Ms T

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Re: Bugs & Technical Issues
« Reply #17 on: May 16, 2017, 07:15:56 AM »
Hi Brino

So I've updated to the latest version, and while it states that there would be an option to earn coins, I am not seeing it?

Then, in the store, the limited offer (three cards), the timer is basically stuck on new cards being available only in 14h32m. While the remaining time stays the same, the cards are changing though, but only two at a time whenever that eventually happens.

Last, I bought the macro offer - received the coins and cash. I did however not receive the box. And I know for sure that I did not get the box because there are no real changes to my cards, not even the smallest, nor did I get the cash that comes from opening the box.
I closed the app right after making the purchase so I'm not sure if that had anything to do with it?

http://imgur.com/s263LTA
Flip Football 1.2.9:270390
Flip Baseball 1.1.2:8252
NBA Flip 1.04.001-11:203692

Brino

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Re: Bugs & Technical Issues
« Reply #18 on: May 16, 2017, 11:27:09 AM »
Hi Brino

So I've updated to the latest version, and while it states that there would be an option to earn coins, I am not seeing it?

Then, in the store, the limited offer (three cards), the timer is basically stuck on new cards being available only in 14h32m. While the remaining time stays the same, the cards are changing though, but only two at a time whenever that eventually happens.

Last, I bought the macro offer - received the coins and cash. I did however not receive the box. And I know for sure that I did not get the box because there are no real changes to my cards, not even the smallest, nor did I get the cash that comes from opening the box.
I closed the app right after making the purchase so I'm not sure if that had anything to do with it?

http://imgur.com/s263LTA

Hey Ms T,
We're working on activating it soon. It seems something isn't working properly, so the developers had to deactivate it temporarily.

We'll have the timer fixed soon!

Regarding your purchase, we can see that everything was added correctly, but it's possible that the animation stopped working after showing the cash and coins and it didn't show the Top Star Box that you received.

With that offer I can see that at 21:02:06 hours you received 1000 coins, 30,000 cash and the Top Star Box which contained the following:
  • 922 cash
  • 49 cards: De Bryune
  • 95 cards: Reus
  • 8 cards: Modric
  • 8 cards: Defensive Wall

Let me know if you have any other questions.
-Brino
« Last Edit: May 16, 2017, 11:58:49 AM by Brino »
Brino
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Brino

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Re: Bugs & Technical Issues
« Reply #19 on: May 16, 2017, 11:27:40 AM »
Thank u. But i get just 30 stars.
What woth the more stars i lose...
I lost 60 on the opponent left.
And every game i play no matter i win or losr i lose 30 stars...

Hey Shai,
I've added the remaining stars into your account.
It'll be resolved in the game as soon as possible.
-Brino
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Ms T

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Re: Bugs & Technical Issues
« Reply #20 on: May 18, 2017, 10:53:39 AM »
With that offer I can see that at 21:02:06 hours you received 1000 coins, 30,000 cash and the Top Star Box which contained the following:
  • 922 cash
  • 49 cards: De Bryune
  • 95 cards: Reus
  • 8 cards: Modric
  • 8 cards: Defensive Wall

Let me know if you have any other questions.
-Brino

Thanks for looking into this, makes sense now as those were the cards that increased on the numbers, after.
Flip Football 1.2.9:270390
Flip Baseball 1.1.2:8252
NBA Flip 1.04.001-11:203692

Brino

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Re: Bugs & Technical Issues
« Reply #21 on: May 19, 2017, 07:54:27 AM »
With that offer I can see that at 21:02:06 hours you received 1000 coins, 30,000 cash and the Top Star Box which contained the following:
  • 922 cash
  • 49 cards: De Bryune
  • 95 cards: Reus
  • 8 cards: Modric
  • 8 cards: Defensive Wall

Let me know if you have any other questions.
-Brino

Thanks for looking into this, makes sense now as those were the cards that increased on the numbers, after.

You're welcome! :)
-Brino
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Ms T

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Re: Bugs & Technical Issues
« Reply #22 on: May 26, 2017, 10:38:06 AM »
Hi Brino

Strangest thing happened.  ???

Whenever my opponent tried using "The chain", it seemed to have been transferred to my players. Hazard and Cavani in this instance.

When he brought on Barzagli, his players were affected by the skill instead of mine. Basically seemed as if the advantages he should have gotten from his own skill cards, were transferred to my cards, and the disadvantages to me from his cards, were transferred to himself. Only in the second last round it seemed as if his cards were working for him, where he was able to correctly use the wall for one of his own players.  ???

« Last Edit: May 26, 2017, 10:46:31 AM by Ms T »
Flip Football 1.2.9:270390
Flip Baseball 1.1.2:8252
NBA Flip 1.04.001-11:203692

Brino

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Re: Bugs & Technical Issues
« Reply #23 on: May 30, 2017, 08:17:19 AM »
Hi Brino

Strangest thing happened.  ???

Whenever my opponent tried using "The chain", it seemed to have been transferred to my players. Hazard and Cavani in this instance.

When he brought on Barzagli, his players were affected by the skill instead of mine. Basically seemed as if the advantages he should have gotten from his own skill cards, were transferred to my cards, and the disadvantages to me from his cards, were transferred to himself. Only in the second last round it seemed as if his cards were working for him, where he was able to correctly use the wall for one of his own players.  ???



Hey MsT,
That is strange, indeed. Are you playing the latest version of the game by any chance?
It seems we did see similar cases in the past, but now it should be resolved.
Please let me know when you have a moment.
-Brino
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Ms T

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Re: Bugs & Technical Issues
« Reply #24 on: May 30, 2017, 09:47:37 AM »
Hi Brino,

It was just after the most recent update. It hasn't happened again since then though.
Flip Football 1.2.9:270390
Flip Baseball 1.1.2:8252
NBA Flip 1.04.001-11:203692

Brino

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Re: Bugs & Technical Issues
« Reply #25 on: June 01, 2017, 09:42:47 AM »
Hi Brino,

It was just after the most recent update. It hasn't happened again since then though.

Ok, thanks for letting me know.
We are working on another version that we're going to release next week sometime, so it should be working better in that version too.
Let me know if you have any further questions.
-Brino
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Professor

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Re: Bugs & Technical Issues
« Reply #26 on: June 29, 2017, 04:14:59 PM »
I have a club and couple of days ago the function to donate cards to other club members became unavailable for me. What can be a reason for it? Is it a bug or not?

Brino

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Re: Bugs & Technical Issues
« Reply #27 on: June 30, 2017, 11:08:42 AM »
I have a club and couple of days ago the function to donate cards to other club members became unavailable for me. What can be a reason for it? Is it a bug or not?

Hey Professor,
Can you please try leaving and reentering the club to see if that helps?
-Brino
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Professor

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Re: Bugs & Technical Issues
« Reply #28 on: June 30, 2017, 03:28:45 PM »
Will club stay active in this case? I'm club owner.

Professor

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Re: Bugs & Technical Issues
« Reply #29 on: June 30, 2017, 07:35:06 PM »
Yes, that fixed the problem. Thank you.

 

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