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1
NBA General Manager / Re: Game became totally UNPLAYABLE!!
« Last post by gcalsingB on Today at 07:25:12 PM »
Post your problem in the bug and technical issues thread above.
2
NBA General Manager / Re: Your Questions, Our Answers
« Last post by gcalsingB on Today at 07:19:17 PM »
Guys,

I have one probably stupid question but I need to know some things because I'm new in this game - If I'm at silver planet and I still have players from beginner planet. What will happend if I buy players which I already have and they are at beginner planet (x1)?
Thank you for your answer.
You will get the same players, but in silver.
The “new” players will receive an extra set of levels according to the level he had on the previous planet.
You can see the chart indicating the number of extra levels that will be rewarded here: http://www.nbageneralmanagerthegame.com/en/season-2017/

The link also explain the planet system.
3
NBA General Manager / Re: Your Questions, Our Answers
« Last post by im317 on Today at 05:27:44 PM »
i have 24 players, when i go to change my lineup how do i get access to players 17-24? i see the 5 starters and 5 bench players plus 6 inactives, but i don't see any way to scroll to the other inactive players.

also is there something i can do so i don't need to input a verification code for every post i make?

Hey @im317,
When you see the page of inactive players, it should let you swipe to another page to your right to see additional players.
Can you try that and let me know?
-Brino

yeah that doesn't do anything.

Hey @im317,
Hmm, that's strange. Do you have any other device you can use to take a video and show us what happens when you try to slide the page to the left or right?
Let me know,
-Brino

no video but literally nothing happens. back when i was able to play on my Kindle Fire i could swipe to the right for more players, thought it didn't work that well. now it doesn't move at all.
4
NBA General Manager / Re: Your Questions, Our Answers
« Last post by Giginho on Today at 04:57:03 PM »
Guys,

I have one probably stupid question but I need to know some things because I'm new in this game - If I'm at silver planet and I still have players from beginner planet. What will happend if I buy players which I already have and they are at beginner planet (x1)?
Thank you for your answer.

5
NBA General Manager / Re: Game became totally UNPLAYABLE!!
« Last post by Catalactic on Today at 04:09:01 PM »
Hello, I also have the same problem. Did you receive any feedback from the administration? I don't even know what to write and who to write..
6
Fantasy Manager Football / Re: Bugs & Technical Issues
« Last post by Ticoti on Today at 11:05:54 AM »
Buenas, en el juego del Barcelona no se han actualizado los partidos de ayer de Chelsea y B.Monchenglabah
7
NBA General Manager / Re: Bugs & Technical issues
« Last post by marciukas on Today at 10:28:33 AM »
Auctions are not working, can’t buy players.

ID: 2:108347

Hey there,

We don`t see anything wrong with the auctions. Could you give us more information about your issue? Maybe the text that shows up to you?

Regards,

Every time i try to bid for a player,i tried a few times on different players,i get a message that another manager outbidded me. The problem si nobody is biding and the value od the player stays the same,he just dissapears after the time runs out.

Have you tried to refresh the auctions screen (reentering it) when it happens?

Od course. players have starting value and nobody is bidding. That’s what I am seeing.

Hey White Mamba,

Do you plan to fix it?
I am facing this problem also as many other player. And today I was trying to look for a workaround. So actually what I noticed there is no way to bid. Now, when I am writing this post, Draymond Green is in auction house for 28.4 Mil. I tried to bid it once he showed up in auction house, and I get the same message, though there was 0 bids for him...
Please fix as soon as possible.

i was trying to refresh the page, restart the app, clear app cache... Nothing helped.

p.s. I agree with others, the game is kinda broken, not to mention about job and improvement section where you need always to restart the app...
thats very sad :(

Id: 3:5945384

I captured a video the same situation with Paul George. Let me know if it would be useful for you.

Brino,

Maybe you could help us on this. This issue is already few weeks. Few players complaining that its not possible to bid in Auction house sometimes, because we get message that another manager outbidded. So I tried to look why is this happening.
I am on Master planet and I am having this issue with Draymond Green and Paul George. Both these players I have in my team from previous planet. Maybe thats the case when bidding does not work. Because recently I bought Simmons, it worked perfectly, I had him never in my team before. I also tried to release my Green, but after releasing I still cannot bid on him in Auction house, even if I am the first bidder and there is start price. I hope these details will help you investigating and fixing this bug.

To reproduce, I suggest you to pick Green on your lineup for platinum planet, and try to bid on master planet for Green while having him in your players.
Please take a look because we are blocked from buying some good players.

Id: 3:5945384
8
Fantasy Manager Football / Re: Bugs & Technical Issues
« Last post by Stevensjuve on Today at 09:51:24 AM »
My game had not allowed me to watch videos to half the improvement time of players for months now. Also, Barcelona players are still greyed out in my game.
User code is 1:240757
Thanks

Hey @Stevensjuve,

Sorry for the inconvenience. Can you please clarify which game you're playing? If you're not playing Barcelona Fantasy Manager, the reason they're grayed out is because the club FC Barcelona requested they only appear with their images in their own FCB game.

Please let me know,
-Brino

Hey Brino,

I’m playing the Juventus game. That makes sense then. Any idea on the videos to half the time of training though?

Cheers,
Steven

Hey Steven,
Thanks for confirming. I imagined you were playing Juventus with your user name, but wanted to be sure. I'm going to check into this with the team and I'll let you know as soon as possible.
-Brino

Cheers Brino,
Much appreciated
9
NBA General Manager / Re: Bugs & Technical issues
« Last post by eeweep on Today at 09:03:47 AM »
Hi admins,

Before the server issue, I had more than 1,860 coins, now I have -866!! but I have not receive new or improved players.

I have received a lot of cash but I can use it only to improve my players as I cannot buy new ones because my coins are negative.

Please return my coins! I don't care about the cash.


GENERAL MANAGER: eeweep
FRANCHISE: Oklahoma City
ID: 3:4911223
FAN CODE: 3x5afkwABU

Hey @eeweep,
I've just checked into your account and found you made a purchase for a player which was duplicated. I've refunded those 1061 coins back into your account.
Apologies for that inconvenience.
-Brino

Great, now I can buy new players, you give me back 1061 coins, but where is the new/improved player? and still you owe me a lot of coins, now I have only 290, please let my account as I had it before the issue (1860 coins) even if i loose the coins earned these days. Thanks

In our database, the purchase you made was doubled and the amount of coins was 1061 coins.
If you're missing other coins, from some other action, you have to let us know which action you completed when the coins disappeared, otherwise we can't know that. The main issue with the missing cash and coins is from the Auctions and Player improvement section. The doubled cash and coins purchases is only in those sectoins, so in your account, there was just 1 doubled purchase with coins, and it was that one.
Please let us know which other coins you're missing-.
Thanks,
-Brino

Hi,
Before the issue I had 1,860 coins.

During the issue I tried to improve into master level Kevin Durant and Carmelo Anthony, both in special edition, without success then and now, there is no change in their level. As it didn't work i tried to buy special edition of Paul George, without any effect.

To buy Paul George I tried to sell Kawy Leonard without any effect then, now he is out of my team!

Also I bought a new slot (100 coins) without any effect then, but nuw i have a new slot! I don't need it by now.

Yesterday I had -866 coins, two hours ago I had -776 (i have obtained 90 coins in two days due to tournaments won, works done and i reached a new level).

So, I just want to have my account as I had before the issue: 1,860 coins and if possible (as compensation) accrued with the 90 coins earned these days. I don't need the players I just was trying to make anything to unlock the game....

Thanks

Hey @eeweep,
I've gone further into your account to find more issues caused by the server problems and found what you're saying to be true.
I've added the corresponding coins back into your account. Can you please confirm everything is looking correct for you now?
-Brino

Hi Brino!

Many thanks, everything is correct right now! I get back my coins.

Regards
10
Top Stars Football / Re: Bugs & Technical Issues
« Last post by Ms T on Today at 08:53:39 AM »
Ah ok, thanks for clearing that up.

Would it be possible for you too look into why I am unable to play friendly matches?

I can send a request just fine, but whenever one and only one person accepts to play, they're informed that someone else has already accepted. I receive the same message when I try to accept friendly challenges.

In fact, I've never been able to successfully accept a friendly invitation.

ID 43879
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