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Author Topic: Bugs & Technical issues  (Read 605611 times)

gjjg

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Re: Bugs & Technical issues
« Reply #8445 on: June 12, 2017, 06:57:05 AM »
Hi TWM

2:1463325

Came 3rd in league but remain in gold planet today, can you check plz?
Thanks!

THE WHITE MAMBA

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Re: Bugs & Technical issues
« Reply #8446 on: June 12, 2017, 08:25:48 AM »
Hi TWM

2:1463325

Came 3rd in league but remain in gold planet today, can you check plz?
Thanks!

Hey there,

You are missing the other 2 requirements for moving up (win 500 games and complete the NBA League tournament).

Regards,

marciukas

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Re: Bugs & Technical issues
« Reply #8447 on: June 12, 2017, 12:05:18 PM »

Hey, I have an issue, I was placed 3rd in all-star league in platinum planet. So I should be moved to diamond planet. But in the planet section the requirement to take place 1-3 place is not checked as DONE.
Please fix before new league starts. All other requirements are completed.
Id: 3:5945384
Diamond planet will be available in 2/3 weeks.
Wait till tomorrow to see the requirement checked as done.

Are you sure that platinum planet is still the last planet? I thought the diamond and ruby planets are already available...
When the diamond planet is available, will I need to be placed in 1-3 place one more time?
I'm sure.
White Mamba said that at the beginning of the playoffs and confirmed this past week.
Diamond planet will be available at the end of the playoffs or few weeks after.

No. Once you placed 1-3 you are done with this requirement.
I did it 5/6 weeks ago. Just waiting for the diamond planet to be available.

White Mamba, could you confirm: when all the requirements for next planet are Done, I will be moved to the next planet automatically when it is available.
And another question what if I drop to senior league from Allstar?

THE WHITE MAMBA

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Re: Bugs & Technical issues
« Reply #8448 on: June 13, 2017, 09:29:57 AM »

Hey, I have an issue, I was placed 3rd in all-star league in platinum planet. So I should be moved to diamond planet. But in the planet section the requirement to take place 1-3 place is not checked as DONE.
Please fix before new league starts. All other requirements are completed.
Id: 3:5945384
Diamond planet will be available in 2/3 weeks.
Wait till tomorrow to see the requirement checked as done.

Are you sure that platinum planet is still the last planet? I thought the diamond and ruby planets are already available...
When the diamond planet is available, will I need to be placed in 1-3 place one more time?
I'm sure.
White Mamba said that at the beginning of the playoffs and confirmed this past week.
Diamond planet will be available at the end of the playoffs or few weeks after.

No. Once you placed 1-3 you are done with this requirement.
I did it 5/6 weeks ago. Just waiting for the diamond planet to be available.

White Mamba, could you confirm: when all the requirements for next planet are Done, I will be moved to the next planet automatically when it is available.
And another question what if I drop to senior league from Allstar?

Hey there!

Sure, if you have completed the requirements, they will keep completed and once the next planet will be released you will be moved up aswell.

Even if you drop one division, if you have ranked 1st, 2nd or 3rd in the All-Star Division you will be moved up.

Best regards,

Jolt

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Re: Bugs & Technical issues
« Reply #8449 on: June 15, 2017, 08:38:41 AM »
Where is the BANK? I have 150 million there

Diavolo

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Re: Bugs & Technical issues
« Reply #8450 on: June 17, 2017, 01:10:13 PM »
Hi, I have found a big bug within the tasks. I had the player Pippen do a task, after finishing the task I removed from my roster and now I can't start new tasks. :(

Can you help? I need to earn money for the new planet.

My ID: 1x3chnqyCD

Diavolo

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Re: Bugs & Technical issues
« Reply #8451 on: June 19, 2017, 10:03:07 AM »
Hi, I have found a big bug within the tasks. I had the player Pippen do a task, after finishing the task I removed from my roster and now I can't start new tasks. :(

Can you help? I need to earn money for the new planet.

My ID: 1x3chnqyCD

Please help :(

Diavolo

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Re: Bugs & Technical issues
« Reply #8452 on: June 19, 2017, 10:17:44 AM »
Hi, I have found a big bug within the tasks. I had the player Pippen do a task, after finishing the task I removed from my roster and now I can't start new tasks. :(

Can you help? I need to earn money for the new planet.

My ID: 1x3chnqyCD

Please help :(

It works again, thank you for fixing it. :)

THE WHITE MAMBA

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Re: Bugs & Technical issues
« Reply #8453 on: June 19, 2017, 10:18:07 AM »
Hi, I have found a big bug within the tasks. I had the player Pippen do a task, after finishing the task I removed from my roster and now I can't start new tasks. :(

Can you help? I need to earn money for the new planet.

My ID: 1x3chnqyCD

Hey there,

You should have the jobs available again. Sorry for the inconvenience.

Please, next time, try to collect the job prizes before you release any player.

Kind regards,

Mikeyyy

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Re: Bugs & Technical issues
« Reply #8454 on: June 20, 2017, 08:53:36 AM »
Hey!

I played the game for a little while previously, from an old phone, and linked my FB account. Now I'm playing more seriously, but when I try to pair this device with my FB account it says another GM is already using it. Could please unpair it from the old one, and pair to the new one?

Current player ID: 1:6855644 (unfortunately, I don't have the ID from my old device)

FB account: https://www.facebook.com/ZeMikey

Thanks and Cheers!


THE WHITE MAMBA

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Re: Bugs & Technical issues
« Reply #8455 on: June 20, 2017, 09:27:54 AM »
Hey!

I played the game for a little while previously, from an old phone, and linked my FB account. Now I'm playing more seriously, but when I try to pair this device with my FB account it says another GM is already using it. Could please unpair it from the old one, and pair to the new one?

Current player ID: 1:6855644 (unfortunately, I don't have the ID from my old device)

FB account: https://www.facebook.com/ZeMikey

Thanks and Cheers!

Hey there!

For doing that, you have to log out from that device, then try to log in with the Facebook option (you need to have the Facebook app with the account that you have linked to the game).

If this doesn´t work, please, let me know and I´ll try to get your account back to your new device.

Best regards,

Mikeyyy

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Re: Bugs & Technical issues
« Reply #8456 on: June 20, 2017, 10:14:12 AM »
Hey, White Mamba!

Thanks for the quick response! That's the problem, that device is broken and I don't plan on fixing it, I wouldn't be bothering otherwise. Hope we can still fix this!

Cheers.

THE WHITE MAMBA

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Re: Bugs & Technical issues
« Reply #8457 on: June 20, 2017, 11:56:46 AM »
Hey, White Mamba!

Thanks for the quick response! That's the problem, that device is broken and I don't plan on fixing it, I wouldn't be bothering otherwise. Hope we can still fix this!

Cheers.

I was meaning to log out from your new device and then use the Facebook Login option from that new device. Could you try that?

tzgg74AL

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Re: Bugs & Technical issues
« Reply #8458 on: June 22, 2017, 12:32:43 PM »
Hi Mods,

please check status of the game. 3 days in a row I was not able to login, now the game crashes after each single action and all my rewards are not there any more. Just wanted to collect them.

Could you please help.

thanks
ID: 2:109912

THE WHITE MAMBA

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Re: Bugs & Technical issues
« Reply #8459 on: June 28, 2017, 12:37:45 PM »
Hi Mods,

please check status of the game. 3 days in a row I was not able to login, now the game crashes after each single action and all my rewards are not there any more. Just wanted to collect them.

Could you please help.

thanks
ID: 2:109912

Hey there,

Could you tell us in what screens are you experiencing that issue?

 

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