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Author Topic: Bugs & Technical Issues  (Read 24573 times)

Brino

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Re: Bugs & Technical Issues
« Reply #390 on: June 29, 2017, 09:28:03 AM »
Ok, thanks Pieter!
We're going to look into this.
-Brino

Great Brino, maybe another idea is to add the position in the champions ranking in the 'Friends' screen if they reached this division?

- Pieter

Hey Pieter,
You mean in the forum or adding the position within the game?
-Brino

Adding within the game if possible. So when I look at 'Friends' screen, I can see what position they have. Now you can only see that they have reached the legend-status.

Ok, I see what you mean. I'll share your suggestion with the team!
-Brino
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pieter

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Re: Bugs & Technical Issues
« Reply #391 on: July 05, 2017, 10:46:18 PM »
Hi Brino

When playing a tournament game, my opponent played with only A-cards (as shown in the picture).



It would be appreciated to return the 300 coins I spent.

My ID is 1.05.014-25:411658

Thanks!

- Pieter

Brino

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Re: Bugs & Technical Issues
« Reply #392 on: July 06, 2017, 09:00:21 AM »
Hi Brino

When playing a tournament game, my opponent played with only A-cards (as shown in the picture).

It would be appreciated to return the 300 coins I spent.

My ID is 1.05.014-25:411658

Thanks!

- Pieter

Hey Pieter,
Sorry for the troubles - I've refunded the coins into your account and I'm forwarding the issue again to the team to look into to see what's going on.
-Brino
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Dado69

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Re: Bugs & Technical Issues
« Reply #393 on: July 16, 2017, 05:55:06 PM »
Hello Brino! I need your help. I've collected all players in the game but when I try to open my collection I get information that server isn't available and that I have to try reopen it later. Because of that I can't get Ronaldinho as my reward for collecting all players nor sell players. Please, help my with this problem and check where is the problem with server. Thank You! Best regards.

Brino

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Re: Bugs & Technical Issues
« Reply #394 on: July 17, 2017, 08:48:44 AM »
Hello Brino! I need your help. I've collected all players in the game but when I try to open my collection I get information that server isn't available and that I have to try reopen it later. Because of that I can't get Ronaldinho as my reward for collecting all players nor sell players. Please, help my with this problem and check where is the problem with server. Thank You! Best regards.

Hey Dado69,
This is a known issue on our end and our development team is working to resolve it as soon as possible.
I'll keep you posted as soon as it's resolved.
-Brino
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Dado69

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Re: Bugs & Technical Issues
« Reply #395 on: July 17, 2017, 10:17:41 PM »
Thank You for the informations and kind answer. I hope you will fix the problem soon and let me know that. Best regards!

Brino

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Re: Bugs & Technical Issues
« Reply #396 on: July 19, 2017, 08:00:16 AM »
Thank You for the informations and kind answer. I hope you will fix the problem soon and let me know that. Best regards!

You're welcome!
We'll have it resolved as soon as possible.
-Brino
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Dado69

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Re: Bugs & Technical Issues
« Reply #397 on: July 19, 2017, 05:31:50 PM »
 Thank you very much. Please let me know when you solve this problem and if you need my ID?  Best regards!

Brino

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Re: Bugs & Technical Issues
« Reply #398 on: July 20, 2017, 07:29:09 AM »
Thank you very much. Please let me know when you solve this problem and if you need my ID?  Best regards!

I will definitely let you know once it's resolved.
I don't need your ID this time since we know where the issue is coming from ;)
The development team will have it resolved as soon as possible.
-Brino
« Last Edit: August 24, 2017, 07:35:30 AM by Brino »
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Dado69

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Re: Bugs & Technical Issues
« Reply #399 on: July 20, 2017, 06:32:59 PM »
Ok. Thank you..

Dado69

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Re: Bugs & Technical Issues
« Reply #400 on: August 01, 2017, 02:36:37 PM »
Hello. Could you tell me when the problem will be resolved so I could take my regard - Ronaldinho? The thing is  I'm still getting the message that the server is unavailable. Best regards!

Whynot

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Re: Bugs & Technical Issues
« Reply #401 on: August 11, 2017, 09:32:11 AM »
Hi,
There's a bug with shiny cards. In the collection, cards do not remain shiny once we sell duplicates. Problem is we cannot choose between classic and shiny cards when selling duplicates.
I don't see the point to collect shiny cards if we cannot keep them.

20 vencer

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Re: Bugs & Technical Issues
« Reply #402 on: August 18, 2017, 01:45:41 AM »
I'm curious about a bug that i've detected a couple of weeks ago where both players win the match. I noticed when i was playing against a friend of mine and both we won the match with different scores. In this case i won 3-1 and he 3-0 lol

I noticed that there was something wrong with the game some months ago like: why are my opponnents placing lousy their cards and losing with a heavy scoreline and their send euphoria and crying emojis and comments like "goodbye" lol

Brino

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Re: Bugs & Technical Issues
« Reply #403 on: August 24, 2017, 07:36:40 AM »
Hi,
There's a bug with shiny cards. In the collection, cards do not remain shiny once we sell duplicates. Problem is we cannot choose between classic and shiny cards when selling duplicates.
I don't see the point to collect shiny cards if we cannot keep them.

Hey @Whynot,
That sounds like a pretty crummy bug,
I'm going to report this to the team and see if we can get this resolved soon.
Apologies for the inconvenience.
-Brino
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Brino

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Re: Bugs & Technical Issues
« Reply #404 on: August 24, 2017, 07:37:15 AM »
Hello. Could you tell me when the problem will be resolved so I could take my regard - Ronaldinho? The thing is  I'm still getting the message that the server is unavailable. Best regards!

Hey @Dado69,
Apologies for the delay. I'm following up with the team to see if I can get more info on when this will be resolved.
I'll keep you posted,
-Brino
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