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Author Topic: Bugs & Technical Issues  (Read 16683 times)

Brino

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Re: Bugs & Technical Issues
« Reply #390 on: June 29, 2017, 09:28:03 AM »
Ok, thanks Pieter!
We're going to look into this.
-Brino

Great Brino, maybe another idea is to add the position in the champions ranking in the 'Friends' screen if they reached this division?

- Pieter

Hey Pieter,
You mean in the forum or adding the position within the game?
-Brino

Adding within the game if possible. So when I look at 'Friends' screen, I can see what position they have. Now you can only see that they have reached the legend-status.

Ok, I see what you mean. I'll share your suggestion with the team!
-Brino
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pieter

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Re: Bugs & Technical Issues
« Reply #391 on: July 05, 2017, 10:46:18 PM »
Hi Brino

When playing a tournament game, my opponent played with only A-cards (as shown in the picture).



It would be appreciated to return the 300 coins I spent.

My ID is 1.05.014-25:411658

Thanks!

- Pieter

Brino

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Re: Bugs & Technical Issues
« Reply #392 on: July 06, 2017, 09:00:21 AM »
Hi Brino

When playing a tournament game, my opponent played with only A-cards (as shown in the picture).

It would be appreciated to return the 300 coins I spent.

My ID is 1.05.014-25:411658

Thanks!

- Pieter

Hey Pieter,
Sorry for the troubles - I've refunded the coins into your account and I'm forwarding the issue again to the team to look into to see what's going on.
-Brino
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Dado69

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Re: Bugs & Technical Issues
« Reply #393 on: July 16, 2017, 05:55:06 PM »
Hello Brino! I need your help. I've collected all players in the game but when I try to open my collection I get information that server isn't available and that I have to try reopen it later. Because of that I can't get Ronaldinho as my reward for collecting all players nor sell players. Please, help my with this problem and check where is the problem with server. Thank You! Best regards.

Brino

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Re: Bugs & Technical Issues
« Reply #394 on: July 17, 2017, 08:48:44 AM »
Hello Brino! I need your help. I've collected all players in the game but when I try to open my collection I get information that server isn't available and that I have to try reopen it later. Because of that I can't get Ronaldinho as my reward for collecting all players nor sell players. Please, help my with this problem and check where is the problem with server. Thank You! Best regards.

Hey Dado69,
This is a known issue on our end and our development team is working to resolve it as soon as possible.
I'll keep you posted as soon as it's resolved.
-Brino
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Dado69

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Re: Bugs & Technical Issues
« Reply #395 on: July 17, 2017, 10:17:41 PM »
Thank You for the informations and kind answer. I hope you will fix the problem soon and let me know that. Best regards!

Brino

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Re: Bugs & Technical Issues
« Reply #396 on: July 19, 2017, 08:00:16 AM »
Thank You for the informations and kind answer. I hope you will fix the problem soon and let me know that. Best regards!

You're welcome!
We'll have it resolved as soon as possible.
-Brino
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Dado69

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Re: Bugs & Technical Issues
« Reply #397 on: July 19, 2017, 05:31:50 PM »
 Thank you very much. Please let me know when you solve this problem and if you need my ID?  Best regards!

Brino

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Re: Bugs & Technical Issues
« Reply #398 on: July 20, 2017, 07:29:09 AM »
Thank you very much. Please let me know when you solve this problem and if you need my ID?  Best regards!

I will definitely let you knoe once it's resolved.
I don't need your ID this time since we know where the issue is coming from ;)
The development team will have it resolved as soon as possible.
-Brino
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Dado69

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Re: Bugs & Technical Issues
« Reply #399 on: July 20, 2017, 06:32:59 PM »
Ok. Thank you..

 

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