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Messages - Brino

Pages: [1] 2 3 ... 184
1
Baseball General Manager / Re: Questions & Concerns
« on: Today at 10:38:31 AM »
Hey everybody,

First of all I want to apologize for not being able to help out lately. Due to a number of circumstances, it had been very difficult for me to get to this.

I just wanted to get back in here and let you know that I'm working together with the team to find a way to get the game up to date and running again.

As soon as I get more information I'll let you know.

-Brino

2
NBA General Manager 2017 / Re: Your Questions, Our Answers
« on: Today at 10:05:04 AM »
I bought kawhi leonard and never recieved him

Hi DJmoore14,
Can you please send us your User ID and the section "Bugs & Technical Issues" so we can resolve this for you asap?
-Brino

3
NBA General Manager 2017 / Re: Your Questions, Our Answers
« on: Today at 10:04:18 AM »
Why cant i play the playoffs...theres always an error and the app keeps closing

Need help
Level 10 new player

#Nba general manager 2017

Hey jughead,
This should already be resolved.
-Brino

4
NBA General Manager 2017 / Re: Your Questions, Our Answers
« on: Today at 10:04:00 AM »
That´s it. Once you move up to the next planet you can get an "evolution" for one of your current players or getting a new one too (this has a low %, but it can be).
Regards,

So the player that gets evolved is a random pick ?  I'm in gold planet at the moment, and the 2 times I moved up planets Karl Anthony Towns got the "evolution".   About to go platinum, so I hope its Westbrook or Harden this time  ;D

Correct, when you move up to the next planet, the player you get is rewarded at random.
-Brino

5
I finished 2nd in the Sophomore division. Instead of getting reward of 6mil money and being promoted to Junior division, I was degraded to Rookie division. Also I didn't get any money reward.

Please help.

ID: 3:6707215

Hi TheDoctor049,
I've replied to your other message in the Bugs thread.
-Brino

6
NBA General Manager 2017 / Re: Suggestions
« on: Today at 10:00:50 AM »
Hey everybody,

We're not ignoring your requests. We're sending them all to the corresponding team so that they can keep them all in mind for the future updates. Please note that this does not guarantee that they will be accepted, but they are being taken into account.

Regarding the threads and the sticky threads, we will go through them and remove the ones that can be removed. If we leave them, it's because we feel they are important for all of you to stay aware of things.

-Brino

7
NBA General Manager 2017 / Re: Bugs & Technical issues
« on: Today at 09:57:41 AM »
Hi,

I'm not sure I write in the right place, but could you help to unlink the facebook account from my NBA GM account?
ID: 2:98266

Thanks

Hey balika81,
We've unlinked your Facebook account for you now.
-Brino

8
NBA General Manager 2017 / Re: Bugs & Technical issues
« on: Today at 09:56:36 AM »
I finished 1st in the Rookie division, but I was not promoted to the next division.

Please help.

ID: 3:6840481

Hey ray8441,
This should be a visual error, and you should already be in the correct division now.
If not, please let us know.
-Brino

9
NBA General Manager 2017 / Re: Bugs & Technical issues
« on: Today at 09:56:05 AM »
During the auctions, when I try to buy a player the game warns that I don't have enough money but I have that money!

And I always lose the opportunity to buy a player

Please fix this bug!!

player ID 1:778633

Hey marcoc75,
Apologies for this. Our development team is already working to resolve this as soon as possible.
-Brino

10
NBA General Manager 2017 / Re: Bugs & Technical issues
« on: Today at 09:55:35 AM »
I finished 2nd in the Sophomore division. Instead of getting reward of 6mil money and being promoted to Junior division, I was degraded to Rookie division. Also I didn't get any money reward.

Please help.

ID: 3:6707215

Hey TheDoctor049,
After checking into your account I can see that you received the 6,000,000 cash on the 23rd of April at 23:45:36 hours.
You should also be in the correct division. Our team is working to resolve that visual error as soon as possible.
-Brino

11
NBA General Manager 2017 / Re: Bugs & Technical issues
« on: Today at 09:54:13 AM »
Hi, I cannot make any bid for a player in auction because the game tells me that "I dont have enough cash", but I have 65 million in the bank (good enough for any player I want to bid for). I always have make bids the same way with my bank money and never have any trouble until the last update

mi game ID:
3:6425527

Hey Iory.617,
Our development team is working to resolve this as soon as possible.
-Brino

12
NBA General Manager 2017 / Re: Bugs & Technical issues
« on: Today at 09:53:49 AM »
I cannot buy coins on IOS

Each time I try I get the message:

"This In-App Purchase has already been bought. It will be restored for free"

It's like you can only ever buy each coins pack once as I have purchased this coins pack in the past.

User ID: 1:4639707

I've been waiting for Curry to go on the market as a special edition and I'll be very dissapointed if I can't get him

Hey JBucks,
Sorry for this inconvenience. This is something our development team is already aware of and we're working to find the issue and resolve it as soon as possible.
-Brino

13
NBA General Manager 2017 / Re: Bugs & Technical issues
« on: Today at 09:53:13 AM »
Brino,

I also did not get my playoff warm-up package that I paid for. Please resolve.

ID: 3:371353

Thanks in advance,
Les Foster

Hey Les,
Can you please contact us from within the game in "More > Support" and send us the invoice from Google Play or iTunes depending on which OS you're using? We'll resolve this for you as soon as possible.
-Brino

14
Fantasy Manager Football 2017 / Re: Bugs & Technical Issues
« on: Today at 09:48:56 AM »
Ferreyra been given 0 points for Shakthar even though he scored.

Hey Peckcolu,
Can you confrim if his value is correct after today's update?
-Brino

No it hasn't been done.

Ok I'm going to check into this.
Thanks!
-Brino

15
Hi @plamen and @Pygmouille,

If you feel that there are names that are incorrect, can you please send me screenshots of how it appears in your game?

Regarding the drawing, I haven't yet received that information but when I do I'll share it. Regarding the prizes for 1st place winners, this is something we already do, but we also try to do some things differently according to the prizes and events that we have.

Regards,
-Brino

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