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Messages - Brino

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NBA General Manager / Re: Italia
« on: November 16, 2017, 08:12:18 AM »
Qualcuno può dirmi se dopo il pianeta master ne verrà attivato un'altro e si dovrà iniziare nuovamente tutto per l'ennesima volta, oppure ci sarà un'evoluzione diversa del gioco?
Dalla spiegazione non ho capito molto, parlano che ci saranno grosse novità, ma non è chiaro se si dovrà ancora rifare la trafila di riacquistare i giocatori ecc.....


Ciao @gibass,
In questo link del nostro blog viene spiegato tutto :)
L'unico è che in questo momento non ce l'abbiamo tradotto all'italiano.
Riesci a capirlo in spagnolo o inglese? Fammi sapere. Dopo il pianeta Master ci sarà una competizione nuova per i più forti, però non ci sarà nessun pianeta nuovo, per adesso.

Top Stars Football / Re: Bugs & Technical Issues
« on: November 16, 2017, 08:08:57 AM »
Hi Brino

I’ve bought the legend offer in Division 1 last night, payment has gone through but I’ve not received anything as yet.
I’m still waiting for the invoice from Apple so unable to provide that at this point. The offer is still available for me but when I click on it it tells me that the offer has already been bought and will be restored for free. Stilll nothing though?

ID 43879

Edit: https://imgur.com/cbaMUuL

Hey @Ms T,
Apologies for any inconvenience.
I've checked into this and can confirm the purchase you made. I've now added everything into your account. Can you please confirm if the offer still shows as available in your account?

Fantasy Manager Football / Re: Bugs & Technical Issues
« on: November 16, 2017, 08:01:08 AM »
Hello Brino!

Watch videos for coins is not functional. Plz. solve this. Thanks.
Game:Real Madrid fantasy manager 2017
Id: 1:15515274

Hi @meseriasu,
In what way exactly are they not functional? Are you getting error messages, are they not loading correctly or are you not receiving the coins? Can you please give me more info that can help me understand this better?

Top Stars Football / Re: Bugs & Technical Issues
« on: November 15, 2017, 02:25:24 PM »
Hi everyone,
Some of the bugs reported over the past few weeks should be resolved in the latest version.
We're still working on stabilizing the app even more.
If you have any other questions or experience any other bugs, please let me know.

NBA Flip! / Re: General Discussions
« on: November 15, 2017, 02:24:18 PM »
Hey @ministro87 and @Calvinjohnson,

I will try to get more information for you about this today. Please note that I send your suggestions to the team to look into, but this does not guarantee that they will be implemented right away or even this year. The team reviews them and takes them into account and they implement the suggestions that they feel are better for the game and that most users want.

In any event, as I said before, I'll get more information for you soon.

Any update?

Hey @Calvinjohnson,
The players should be updated, but at the moment there are no new features being added into the game.
Please let me know if you have any additional questions.

Fantasy Manager Football / Re: Bugs & Technical Issues
« on: November 15, 2017, 02:09:17 PM »
Ciao Brino,

a tutt'oggi il problema dei video non è stato risolto. Su 40 giornalieri è possibile vederne si e no una ventina.
Tutti i video perduti andranno comunque "risarciti" agli utenti?
Entro quando dovrebbe essere risolto il problema?

Ciao @Nickulow,
Glielo chiedo ai programmatori e ti faccio sapere.
Ci scusiamo per il disagio.

Flip Football / Re: Questions
« on: November 13, 2017, 02:11:53 PM »
Hey @pieter,

Here are the rewards for November and December:

1-20) - PUSKAS
21-99) - GEORGE WEAH
100-500) - L. KUBALA

1-20) - RONALDO
21-99) - SÓCRATES
100-500) - ROGER MILLA

Top Stars Football / Re: General Questions
« on: November 13, 2017, 01:53:07 PM »
Hi Brino

I understand, but this is something that FTB seriously needs to work on. We don’t expect quick fire solutions to every single problem we have or issue that we discover in the games, but we do quite fairly, expect some sort of communication with regards to all and any issues we bring forward. Telling us that we would be provided with more information and simply not providing that information for extended periods of time is quite simply unacceptable.

And this here is the problem. You are saying that you were given information and yet it has not been passed to us. Is it relevant to the questions that we have been asking?

I’m sorry if it sounds like I’m coming down on you for this, but you are the mouthpiece for FTB on the forum. I can sympathize with your situation and work load, but that is an in house issue. If hands are few, surely FTB can employ more hands to lighten the load, heavens knows, you must be making about money off us sorry suckers to be able to do that.

In all your games, when you have special offers or anything that requires real money purchase, it isn’t advertised behind a veil of excuses. It’s a do it or don’t, you have this much time in which it is available. No one forces us to buy anything, which is irrelevant in any case, but we do. We invest time and money in your games. And with that, FTB needs to be better with what they offer in return. These clumsy replies of telling us that we’d be given more information as soon as the developers provides more info is unacceptable.

Three months on and we have no solution. Surik’s September post was ignored and probably perceived as glossary statement that requires no response. Since your October 25th post, you’ve still not come back with more info. And this is after the issue has been brought up back in July already.

Does FTB launch games and once the biggest bugs has been ironed out, they no longer care whether there is any customer satisfaction or not? I would understand if the issues we are having are petty and not really anything that influences our experience, but they are not - and they do.

So what exactly is the problem here? Why are we not getting feedback that actually indicates to us that the issues we are having are being taken to mind and that there is some intent and effort in finding a solution that works for all parties?

Hi @Ms T,

I'll share your comments and concerns to the team so they can look into it and take it into account. Unfortunately many of the things you mention are out of my hands, but what I can do is what I have been doing, share your concerns and they'll review them.

Regarding feedback, I'm doing the best I can with the information I'm given. If I don't have the information, all I can tell you is that I don't have the information, which is something you won't want to hear, so I'd rather wait until I have the information to tell you. It's better than writing a message, and you seeing there's a notification of a new message and getting your hopes up, and then get disappointed.

In the end, we're all doing the best we can, and many things are not as easy as you (not you personally, in general) may think.

If you have any additional questions, just let me know.


Flip Football / Re: Questions
« on: November 13, 2017, 01:49:55 PM »
Brino, any update on the legend rewards for november/december yet?


Hey @pieter,
I'll have these uploaded for you as soon as possible!

NBA General Manager / Re: Italia
« on: November 13, 2017, 01:45:46 PM »
Ragazzi mi è successa una cosa tremenda! Ho fatto un errore incredibile....
Mentre stavo giocando alla nuova NBA Draft Competition, invece di premere sul bottone “Gioca”, ho premuto “Riscuotere Ricompensa” di quello della vecchia All Star Competition...
Risultato: mi ritrovo in squadra Leonard al livello Diamond quando tra pochi giorni avrei potuto riscuoterlo al Pianeta Master!!

Non c’è un modo per tornare indietro?!?

Il fatto è che dopo che ho giocato le 3 partite dell’ NBA Draft il gioco mi va in automatico nella schermata dell’ All Star Competition e io non me ne sono accorto...

Ciao @Mora76,
Mi sembra di averti risolto questo nel messaggio privato, vero?
Fammi sapere,

Certo, tutto risolto.

Grazie ancora... ciao.

Perfetto, grazie per la conferma!

Fantasy Manager Football / Re: Bugs & Technical Issues
« on: November 13, 2017, 01:45:06 PM »
Hola Brino.

Es posible q lo cambiara...mientras enseñaba el juego a un amigo


Hola Brino.

Hace unas semanas me pusiste la equipacion del Barcelona.hoy al entrar me he dado cuenta q se me habia.cambiado y no hay manera de volver a ponerla.

Podrias volver a ponerme la equipacion del Barcelona?

Saludos y gracias

Id. 1:2990397
Fantasy manager 2017

Hola, @salvapascu84:
La equipación solo se puede cambiar si tú lo cambias en la Club Shop. ¿Podrías confirmar si lo llegaste a cambiar alguna vez? Como la equipación del FC Barcelona no está en el Club Shop, por eso no es posible volver a ponerlo, pero te lo podría volver a poner sin problemas. Solo quiero pedirte esta información para asegurarme de que no se trata de ningún error del juego.

Hola, @salvapascu84,
Vale, ya he cambiado lo necesario.
Si tienes más preguntas me lo dices.

Fantasy Manager Football / Re: Bugs & Technical Issues
« on: November 13, 2017, 01:14:37 PM »
I finished platinum planet requirements. İ won the league first place first division but I am still platinum planet not Diamond

Hey @dembaba,
The Diamond planet still isn't active in the game, but we'll have it activated soon.
As soon as we have a date on which it will be activated, we'll let you know.

Fantasy Manager Football / Re: Superleague - Fantasy Manager
« on: November 13, 2017, 12:18:50 PM »
Hola Brino, gracias por tu respuesta...
...y gracias por la Special FCB FM18 Superleague...  ;)

De nada, @Pygmouille :)
Un saludo,

NBA General Manager / Re: Italia
« on: November 08, 2017, 10:17:15 AM »
Ciao a tutti.una cortesia,volevo sapere se è possibile cambiare la squdra di partenza che funge da sfondo senza perdere tutti i dati?e se si come si fa.grazie :)

Ciao @Lebron2385,
Mandami il tuo ID utente e fammi sapere la squadra che vuoi e ti aiuto. Non posso fare questa modifica molte volte, ma questa volta ti posso aiutare.

NBA General Manager / Re: Italia
« on: November 08, 2017, 10:16:20 AM »
Ho scaricato l'aggiornamento   a gm 18 ma sempre sul planet platinum, nonostante abbia da tempo raggiunto tutti i requisiti richiesti, sono rimasto.

Inoltre, l'interfaccia è rimasta la stessa della versione gm 17.


A me non funziona il campionato settimanale, se entro nella classifica non c’è nemmeno la mia squadra ma altre sei...

Ciao @Roberto71,
Puoi inviarmi il tuo ID utente per poter controllare il tuo account e vedere quello che succede?

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