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Messages - Brino

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3811
Fantasy Manager Football / Re: Bugs & Technical Issues
« on: January 20, 2016, 10:44:59 AM »
The new update is bad. I have lost money updating players. It has now cost me millions. On the screen I see that it was going to cost me $7,000 per player but it took out over $2,000,000 per player.

Also cannot train my players. The squad total is also wrong. Shows as 22,000 odd but my team should be over 25,000 as it is on the old version.

Also in the league my next opponent is listed as Felice Muscariello however when I click on the league schedule I don't play them until round 9. It stays as saying my next opponent is Felice for every game during the league.

Manager Name: Second Stringers
ID: 1:453228
Code: 1xbiM55KgN

These bugs need to get fixed as it's making the game not enjoyable to play. I also think it's unfair that others have had the option to have players at level 60 for months and android users are playing catch up especially in super leagues.

Hi there, 90% of the issues experienced are due to the server issues we've been experiencing but they should be resolved already. Can you please confirm? Also, please confirm which game you're playing so we can check into your account.
Regards

I play Fantasy Football Manager 16. These issues were current as of 2 hours ago. Just tried now and can't even get into the game. Freezes on the red loading page then crashes.

Hi - we're very sorry for these troubles. We've been dealing with an issue with one of our servers and it affected the game in many unexpected ways. Our development team has released new versions and made many fixes lately which should have made the game more stable. If any issue persists, please let us know,
-Brino

3812
Fantasy Manager Football / Re: Bugs & Technical Issues
« on: January 20, 2016, 10:43:34 AM »
Hi, I submitted a successful for A. Vidal of Barca for 10m+ but the player was not loaded into my team. Now I'm 10m+ poorer and without Vidal.

Pls check and load Vidal into my team or refund my 10m+ if that is not possible.

Game: FM16 (version 6.10)
System: iOS9.2
Manager Name: Barca Manager
ID: 1:2987668
Fan code: 1xiHMZoRkK

Pls assist to rectify. Thank you

Bumping this up as the issue has not been resolved.
Much appreciate your urgent attention, please.

I'm checking into this. Will resolve as soon as possible.
Thanks,

Hi Serra, thanks reply.
If it helps, the issue occured about 20-25mins prior to my first post yesterday. Maybe you can look through the logs on my account during that duration to ascertain n rectify the issue.

Looking forward to hearing from you soon!

Hi Jamie,
I'm going to help Serramonte with your case. I just checked into your account and can see the bid for Aleix Vidal was exceeded. The latest bid we can find was for 9.300.000 cash that you spent at 16:35:06 hours and you received back at 16:35:35 hours.
Did you check to see if the cash is in your bank?
-Brino

3813
Fantasy Manager Football / Re: Bugs & Technical Issues
« on: January 20, 2016, 10:40:11 AM »
HI thanks for the quick response.

Manager name : Usman Ahmad
User1955910 TEAM
ID :   2:1955910   
FAN CODE:  2xHRWnx7eG

i dont know how to upload an image here so i m listing the link for it. the cost of improving is shown as 7000 but its deducts far more than that depending on player level. I feel cheated into spending about 20million. Link : http://imgur.com/a/E4iDx

Hi Usman! I'm sorry for the issue you experienced. Unfortunately there was a visual error that was only showing the price as 7.000 cash but it should increase depending on the level. It did take the correct amount out of your account according to the player levels. For the inconvenience, I've refunded the cash back into your account.
If you have any questions, just let us know.
-Brino

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