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Author Topic: Bugs & Technical Issues  (Read 132652 times)

serramonte

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Re: Bugs & Technical Issues
« Reply #30 on: June 13, 2014, 12:19:28 PM »
E
2:5580

Thanks, we're looking into this!

Run n gunny

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Re: Bugs & Technical Issues
« Reply #31 on: June 13, 2014, 12:46:26 PM »
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serramonte

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Re: Bugs & Technical Issues
« Reply #32 on: June 13, 2014, 01:02:44 PM »
[/img]

Unfortunately it's not showing the image:
In any event, we checked into your account and everything seems to be fine. We linked ourselves into your game and removed the players. Also, the Team pages are showing correctly. Is everything working fine now for you? Please see the image below of your account:

http://puu.sh/9rz4C/768a4596f2.jpg

Incorrect

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Re: Bugs & Technical Issues
« Reply #33 on: June 13, 2014, 01:58:10 PM »
I didn't get my 70 coins for logging into my FTB account.

General manager: MICO
Identifier: 2:6765
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Sullly

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Re: Bugs & Technical Issues
« Reply #34 on: June 15, 2014, 07:22:23 AM »
I've been having a problem where I need to try to play a team 3 or 4 times for it to work. It keeps saying I have no energy when I have lots.



serramonte

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Re: Bugs & Technical Issues
« Reply #35 on: June 16, 2014, 10:41:56 AM »
I've been having a problem where I need to try to play a team 3 or 4 times for it to work. It keeps saying I have no energy when I have lots.




:( Sorry for this problem, Sully!
We're checking into this!

serramonte

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Re: Bugs & Technical Issues
« Reply #36 on: June 16, 2014, 10:42:22 AM »
I didn't get my 70 coins for logging into my FTB account.

General manager: MICO
Identifier: 2:6765
Country: Canada
Device: IOS

Hi there,
We're checking into this!

serramonte

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Re: Bugs & Technical Issues
« Reply #37 on: June 16, 2014, 02:48:01 PM »
I've been having a problem where I need to try to play a team 3 or 4 times for it to work. It keeps saying I have no energy when I have lots.




:( Sorry for this problem, Sully!
We're checking into this!

Hey Sully,
Did this ever happen to you again? We checked into your account but can't seem to find anything wrong that would have caused this error message to show. Let me know when you can,
Thanks,

Andrew Sena 7

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Re: Bugs & Technical Issues
« Reply #38 on: June 16, 2014, 05:09:07 PM »
my daily bonus is at 8pm but my matches reset at 8:30 am. but in nba there both at 12 am
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serramonte

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Re: Bugs & Technical Issues
« Reply #39 on: June 16, 2014, 05:40:07 PM »
my daily bonus is at 8pm but my matches reset at 8:30 am. but in nba there both at 12 am

Hi Andrew,
If you would like to receive everything at 12 am all you would have to do is log in at 12 am to collect your daily bonus and play your match. Does this affect you receiving your daily bonus in any way?
« Last Edit: June 16, 2014, 05:45:14 PM by serramonte »

Andrew Sena 7

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Re: Bugs & Technical Issues
« Reply #40 on: June 16, 2014, 06:06:46 PM »
my daily bonus is at 8pm but my matches reset at 8:30 am. but in nba there both at 12 am

Hi Andrew,
If you would like to receive everything at 12 am all you would have to do is log in at 12 am to collect your daily bonus and play your match. Does this affect you receiving your daily bonus in any way?

I play this game a lot even after 12 am. Its just odd reviving daily bonus at 8pm and matches reset at 8:30 am
NBA GM 15: oFND5aQk
MLB GM: 2xXBm8kiy1
NFL GM: 1xMqAv7SGY

Sullly

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Re: Bugs & Technical Issues
« Reply #41 on: June 16, 2014, 08:13:45 PM »
I've been having a problem where I need to try to play a team 3 or 4 times for it to work. It keeps saying I have no energy when I have lots.




:( Sorry for this problem, Sully!
We're checking into this!

Hey Sully,
Did this ever happen to you again? We checked into your account but can't seem to find anything wrong that would have caused this error message to show. Let me know when you can,
Thanks,


It did happen a few more times since I posted that but it was all probably within a 4-6 hour period. It's been at least a day since I've had any problems.

serramonte

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Re: Bugs & Technical Issues
« Reply #42 on: June 17, 2014, 10:47:51 AM »
I've been having a problem where I need to try to play a team 3 or 4 times for it to work. It keeps saying I have no energy when I have lots.




:( Sorry for this problem, Sully!
We're checking into this!

Hey Sully,
Did this ever happen to you again? We checked into your account but can't seem to find anything wrong that would have caused this error message to show. Let me know when you can,
Thanks,


It did happen a few more times since I posted that but it was all probably within a 4-6 hour period. It's been at least a day since I've had any problems.

Thanks for letting me know, Sully. We checked into your account again and still can't find what could have caused this. We are hopefully going to be releasing the new version of the game this week so, if it happens still after the new version, please let me know and we will check into again.

Sullly

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Re: Bugs & Technical Issues
« Reply #43 on: June 19, 2014, 05:28:46 AM »
There seems to be a bug with one of the tasks "Win 16 Tournament Games" 5 or 6 times I've gotten this task and then a few minutes later it's gone from the list.

serramonte

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Re: Bugs & Technical Issues
« Reply #44 on: June 19, 2014, 01:29:42 PM »
There seems to be a bug with one of the tasks "Win 16 Tournament Games" 5 or 6 times I've gotten this task and then a few minutes later it's gone from the list.

Hey Sully,
We're checking into this to see what this could be.
Thanks for letting us know.

 

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