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Author Topic: Bugs and Technical Issues  (Read 2031 times)

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Bugs and Technical Issues
« on: April 29, 2015, 12:26:39 PM »
Have you experienced a bug? This is the place to check out if you're looking for help regarding any technical issue.

**Please note that the best way to report a Bug or Technical issue is by contacting our In-Game Support Department directly from the Support tab by selecting the issue that best explains the one you are experiencing and tapping the SUPPORT button**

In order to allow our staff to resolve the glitch in an even shorter term, please enclose as many details as possible while reporting a bug:
- Your User Name,
- Your User ID
- Your Partner Code
- Please also specify for how long you have been experiencing this issue, in which section/screen of the game, which plataform you are using (Android/iOS), as well as the device and model.

We'll do our best to fix it as soon as possible!
Thank you for your cooperation.
Don't contact this account for support requests.

 

From The Bench Games

You can contact our customer service here, remind to always enclose your account's details when submitting a request.