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Messages - Ms T

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1
Top Stars Football / Re: Bugs & Technical Issues
« on: December 13, 2017, 08:53:39 AM »
Ah ok, thanks for clearing that up.

Would it be possible for you too look into why I am unable to play friendly matches?

I can send a request just fine, but whenever one and only one person accepts to play, they're informed that someone else has already accepted. I receive the same message when I try to accept friendly challenges.

In fact, I've never been able to successfully accept a friendly invitation.

ID 43879

2
Top Stars Football / Re: Bugs & Technical Issues
« on: December 12, 2017, 05:29:27 AM »
These issues you're writing about will be fixed in the next version. We're awaiting some final fixes and QA steps and we'll have those uploaded as soon as possible. Once it's uploaded I'll let you know.
-Brino

Hi Brino

Would you be able to tell us roughly how much longer it would be before the update would be released?

Hey @Ms T,
Unfortunately the team is out right now since it's a holiday, but I'll let you know as soon as I find this information out!
I've just sent them a message to let me know when they're back in the office.
-Brino

Hi Brino

On the latest update, could you please provide us with a change log?
There isn’t any real info in the app/play store aside from a vague bug fix.
Also, Messi’s image has been changed to Ronaldinho, the name remains though? Not 100% sure about this, but chatter suggests that points are now lost and won on friendlies?

3
Top Stars Football / Re: Bugs & Technical Issues
« on: December 06, 2017, 02:15:00 PM »
These issues you're writing about will be fixed in the next version. We're awaiting some final fixes and QA steps and we'll have those uploaded as soon as possible. Once it's uploaded I'll let you know.
-Brino

Hi Brino

Would you be able to tell us roughly how much longer it would be before the update would be released?

4
Top Stars Football / Re: Bugs & Technical Issues
« on: November 20, 2017, 10:21:57 PM »
Hi everyone,
Some of the bugs reported over the past few weeks should be resolved in the latest version.
We're still working on stabilizing the app even more.
If you have any other questions or experience any other bugs, please let me know.
-Brino

Are these fixes still to be released? If it has been already, could you let us know what the fixes were, or if not, what is will be?
It’s still not possible to successfully accept friendly requests and the incorrect info with the blue players in replays remains. Of course, the issue with the points is still the same.

5
Top Stars Football / Re: Bugs & Technical Issues
« on: November 16, 2017, 02:32:59 PM »
Everything’s sorted, thanks.  :)

6
Top Stars Football / Re: Bugs & Technical Issues
« on: November 16, 2017, 06:47:29 AM »
Hi Brino

I’ve bought the legend offer in Division 1 last night, payment has gone through but I’ve not received anything as yet.
I’m still waiting for the invoice from Apple so unable to provide that at this point. The offer is still available for me but when I click on it it tells me that the offer has already been bought and will be restored for free. Stilll nothing though?

ID 43879

Edit: https://imgur.com/cbaMUuL

7
Top Stars Football / Re: General Questions
« on: November 10, 2017, 08:56:51 AM »
Hi Brino


I understand, but this is something that FTB seriously needs to work on. We don’t expect quick fire solutions to every single problem we have or issue that we discover in the games, but we do quite fairly, expect some sort of communication with regards to all and any issues we bring forward. Telling us that we would be provided with more information and simply not providing that information for extended periods of time is quite simply unacceptable.


And this here is the problem. You are saying that you were given information and yet it has not been passed to us. Is it relevant to the questions that we have been asking?


I’m sorry if it sounds like I’m coming down on you for this, but you are the mouthpiece for FTB on the forum. I can sympathize with your situation and work load, but that is an in house issue. If hands are few, surely FTB can employ more hands to lighten the load, heavens knows, you must be making about money off us sorry suckers to be able to do that.

In all your games, when you have special offers or anything that requires real money purchase, it isn’t advertised behind a veil of excuses. It’s a do it or don’t, you have this much time in which it is available. No one forces us to buy anything, which is irrelevant in any case, but we do. We invest time and money in your games. And with that, FTB needs to be better with what they offer in return. These clumsy replies of telling us that we’d be given more information as soon as the developers provides more info is unacceptable.

Three months on and we have no solution. Surik’s September post was ignored and probably perceived as glossary statement that requires no response. Since your October 25th post, you’ve still not come back with more info. And this is after the issue has been brought up back in July already.

Does FTB launch games and once the biggest bugs has been ironed out, they no longer care whether there is any customer satisfaction or not? I would understand if the issues we are having are petty and not really anything that influences our experience, but they are not - and they do.

So what exactly is the problem here? Why are we not getting feedback that actually indicates to us that the issues we are having are being taken to mind and that there is some intent and effort in finding a solution that works for all parties?

8
Top Stars Football / Re: General Questions
« on: November 02, 2017, 11:34:45 AM »
It’s been three months and then some since the issue was brought forward. One dev posted here around that time but that’s all that’s happened.


You said you’d relay to the devs the issue that we’ve been posting about here. You’re asking me a question but you’re not presenting me or the others with any real feedback on that question. And so that is why I ask if they are on a different continent. In that way it would make some sense that communication is somehow limited and if you had sent these issues to them for feedback, continents apart prevents them from giving you any information to relay back to us for over nearly 3 months.

And usually when you say you’ll follow up with them and let us know when you have more information, it really just means the issue is dead in the water and we won’t be hearing anything unless FTB sees it fit to do something, in their own time, which essentially means nothing changes.  :)

9
Flip Football / Re: Bugs & Technical Issues
« on: November 02, 2017, 11:26:27 AM »
I see. Thank you.

10
Flip Football / Re: Bugs & Technical Issues
« on: November 02, 2017, 11:00:15 AM »
Hi Brino

Seems to be up and running again. I’ve received the wrong reward though. It seems as if I’ve been given Mbappé. I know I finished somewhere in the 500’s, but my highest was somewhere between 100/300.

11
Top Stars Football / Re: Suggestions
« on: November 01, 2017, 09:17:02 AM »
Add club names to the season ranking table?

12
Top Stars Football / Re: General Questions
« on: November 01, 2017, 09:16:01 AM »
Are the developers based on a different continent?   :)


13
Top Stars Football / Re: Bugs & Technical Issues
« on: November 01, 2017, 07:47:43 AM »
Hi Brino

User ID: 43879

Also, when watching replays of other players, the skill cards seems to show the attributes of the watcher, and not the actual value of what it is for the player in blue. Based on the player in blue being on level 9 (or even 8); if my penalty card takes 9 off the goalkeeper, the player in blue will show that same amount. As with tackling, if mine takes 10, so does the players in blue. Same with the goalkeeper. For instance, if the othe player in blue is on level 9, it will show 15 points to the gk. If I remember correctly, level 9 = 14?

14
Flip Football / Re: Questions
« on: October 25, 2017, 01:49:26 PM »
I’ve updated to the latest version, but bar the Mbappé / Sneijder image change, nothing else has been changed. Uninstalled and reinstalled, no change.


15
Top Stars Football / Re: Bugs & Technical Issues
« on: October 25, 2017, 01:46:22 PM »
Correct, exactly like that.

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