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Author Topic: Bugs & Technical Issues  (Read 126435 times)

serramonte

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Re: Bugs & Technical Issues
« Reply #15 on: June 11, 2014, 10:38:05 AM »
I did not get my 70 shields for logging into my FTB account
Here is a picture of my account.


Hey UAjn6SH4,
We have checked into this and can see that you have already received the 70 coins when you validated your FTB account with NBA General Manager. The 70 coins can only be sent once as there is no other way to validate the account again once it has already been validated. We know that it hasn't been 100% clear on the website and we are working hard to fix this to avoid further confusion.

Sullly

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Re: Bugs & Technical Issues
« Reply #16 on: June 11, 2014, 09:30:56 PM »
Not something I really care about because I don't buy protection mode but after getting challenged when you check how much time is left there is an option to extend protection mode but when you click on it, it brings you to the store where there is no option to purchase protection mode.


serramonte

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Re: Bugs & Technical Issues
« Reply #17 on: June 12, 2014, 10:51:43 AM »
Not something I really care about because I don't buy protection mode but after getting challenged when you check how much time is left there is an option to extend protection mode but when you click on it, it brings you to the store where there is no option to purchase protection mode.



Hey Sullly,
Very sorry for this! We have fixed the issue and you won't see that notification for Protection Mode once we release the new version of the game. We will be releasing it as soon as possible. Thanks!

janise26

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Re: Bugs & Technical Issues
« Reply #18 on: June 12, 2014, 12:41:38 PM »
I DIDNT RECIEVED MY 70 COINS AFTER LOG IN USING MY FTB ACCOUNT!!!!!!!
Janise26
2:6751
2xACFT7s4n

serramonte

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Re: Bugs & Technical Issues
« Reply #19 on: June 12, 2014, 05:25:16 PM »
I DIDNT RECIEVED MY 70 COINS AFTER LOG IN USING MY FTB ACCOUNT!!!!!!!
Janise26
2:6751
2xACFT7s4n

Hey Janise26,
We have checked into this and can see that you have already received the 70 coins when you validated your FTB account with NBA General Manager. The 70 coins can only be sent once as there is no other way to validate the account again once it has already been validated. We know that it hasn't been 100% clear on the website and we are working hard to fix this to avoid further confusion.

Andrew Sena 7

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Re: Bugs & Technical Issues
« Reply #20 on: June 12, 2014, 05:36:23 PM »
I keep getting under maintenance
NBA GM 15: oFND5aQk
MLB GM: 2xXBm8kiy1
NFL GM: 1xMqAv7SGY

Matthew

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Re: Bugs & Technical Issues
« Reply #21 on: June 13, 2014, 01:32:41 AM »
Did not receive my 70 Coins.
General Manager: Matthew
Identifier: 1:5472
Fan Code: 1xFgfAbakB
Country: Canada
Device: iOS

More information:
Connected to my FB and E-Mail.
I was an anonymous account and tried to connect.

NBA:
pmvn5krk 
lwsj5uqv

MLB:
1xFgfAbakB

Andrew Sena 7

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Re: Bugs & Technical Issues
« Reply #22 on: June 13, 2014, 02:01:38 AM »
didn't receive 70 coins I have never received before in NBA
NBA GM 15: oFND5aQk
MLB GM: 2xXBm8kiy1
NFL GM: 1xMqAv7SGY

serramonte

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Re: Bugs & Technical Issues
« Reply #23 on: June 13, 2014, 09:57:45 AM »
I keep getting under maintenance

Hey Andrew - How often does it say that it's under maintenance? Does it happen often?

Run n gunny

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Re: Bugs & Technical Issues
« Reply #24 on: June 13, 2014, 11:17:53 AM »
I can't train any more players. I currently have three players in the training slots and they should be finished training by now. The countdown clock is finished but the training bar is not completely filled and when I click on a player it does not remove them from training and allow me to train a new player.

Run n gunny

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Re: Bugs & Technical Issues
« Reply #25 on: June 13, 2014, 11:19:29 AM »
Sorry forgot fan code so u can fix bug 2xtQMjCeFY

serramonte

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Re: Bugs & Technical Issues
« Reply #26 on: June 13, 2014, 11:21:02 AM »
Sorry forgot fan code so u can fix bug 2xtQMjCeFY

Thanks for sending this - It's best if you send us your User ID above all. Can you please send that along as well?

Run n gunny

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Re: Bugs & Technical Issues
« Reply #27 on: June 13, 2014, 11:22:40 AM »
One more. On team info page it is now showing all zeroes for everything.

serramonte

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Re: Bugs & Technical Issues
« Reply #28 on: June 13, 2014, 11:25:31 AM »
One more. On team info page it is now showing all zeroes for everything.

Can you please send us a screenshot? Thanks!

Run n gunny

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Re: Bugs & Technical Issues
« Reply #29 on: June 13, 2014, 12:05:32 PM »
E
2:5580

 

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