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Author Topic: Questions  (Read 14017 times)

Brino

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Questions
« on: April 21, 2016, 11:03:04 AM »
Have any questions about the game? Ask us and we'll do our best to reply and resolve your doubts as best and as quickly as possible.

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¿Tenéis alguna pregunta o duda sobre el juego? Preguntadnos y haremos los posible para responderte tan pronto como podamos.
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Illyspooner

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Re: Questions
« Reply #1 on: April 25, 2016, 04:52:14 PM »
hi there, if I change my phone, how can I play with the same account on my new device? I see it not linked with ftb account.
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Brino

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Re: Questions
« Reply #2 on: April 26, 2016, 09:47:49 AM »
hi there, if I change my phone, how can I play with the same account on my new device? I see it not linked with ftb account.

Hi Illyspooner,
Make sure to have your account linked with your Facebook account and it should let you log into the account again ;)
If not, let me know!
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Illyspooner

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Re: Questions
« Reply #3 on: April 28, 2016, 04:49:06 AM »
Hi, Brino. How can we get the 'legend' players (those with double A). I notice someone has G.Muller, P.Rossi on his roster but these players are not on 'Collection' section.
Thanks for answering.
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Brino

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Re: Questions
« Reply #4 on: April 28, 2016, 09:18:43 AM »
Hi, Brino. How can we get the 'legend' players (those with double A). I notice someone has G.Muller, P.Rossi on his roster but these players are not on 'Collection' section.
Thanks for answering.

Hi Illyspooner,
One of them is given to you once you complete your collection but then the rest can be obtained in Packs once you reach the highest levels. Did you see the user's level? - I'm just wondering to ensure it's not an issue.
If you have any additional questions, please let me know.
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Whynot

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Re: Questions
« Reply #5 on: May 06, 2016, 10:08:50 AM »
Hi, how can you get the 4* and 5* cards?? I bought more than 50 packs and only get 1* and 2*, very rare 3* and no 4*. I reached up to Division 6 but I compete players with only 4* and several 5* sometimes! How this is possible?

sara.collado

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Re: Questions
« Reply #6 on: May 12, 2016, 03:01:40 PM »
Once you got champion division, is it posible to go back to previous divisions?

Robbery

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Re: Questions
« Reply #7 on: May 12, 2016, 04:35:15 PM »
Hello,

I have a Problem with the Champions League. I won 2 games in a row. After the First Match i went in legendranking and After the second back to 17??? How is this possible?

And how Do i get Legends now???

galex22

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Re: Questions
« Reply #8 on: May 12, 2016, 07:35:08 PM »
Hi, there's any difference beteween packs bought with coins and packs gained in torunament?. Are torunament's ones better?

Brino

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Re: Questions
« Reply #9 on: May 13, 2016, 09:58:20 AM »
Once you got champion division, is it posible to go back to previous divisions?

Hi sara.collado,
The only way to move down in the divisions is if you lose matches. Losing matches will take away stars which will drop you versions.
Let me know if you have any further questions,
-Brino
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Brino

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Re: Questions
« Reply #10 on: May 13, 2016, 09:59:50 AM »
Hello,

I have a Problem with the Champions League. I won 2 games in a row. After the First Match i went in legendranking and After the second back to 17??? How is this possible?

And how Do i get Legends now???

Hi Robbery,
Can you send me your User ID so I can check into your account to see what may have happened? You can find it by tapping the (+) button next to the COLLECTION section. On the bottom right of the screen you'll see a number with this format:  X.X.XXXXX
-Brino
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Brino

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Re: Questions
« Reply #11 on: May 13, 2016, 10:00:44 AM »
Hi, there's any difference beteween packs bought with coins and packs gained in torunament?. Are torunament's ones better?

Hi galex22,
No, there isn't any difference between the packs purchased with coins or won in the tournaments.
Let me know if you have any additiona questions.
-Brino
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Robbery

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Re: Questions
« Reply #12 on: May 13, 2016, 12:21:21 PM »
Hello,

I have a Problem with the Champions League. I won 2 games in a row. After the First Match i went in legendranking and After the second back to 17??? How is this possible?

And how Do i get Legends now???

Hi Robbery,
Can you send me your User ID so I can check into your account to see what may have happened? You can find it by tapping the (+) button next to the COLLECTION section. On the bottom right of the screen you'll see a number with this format:  X.X.XXXXX
-Brino

My User ID is 1.2.8:181372
And how i get Legends??

http://www.directupload.net/file/d/4354/nm5tqipk_png.htm

Brino

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Re: Questions
« Reply #13 on: May 13, 2016, 03:43:38 PM »
Hello,

I have a Problem with the Champions League. I won 2 games in a row. After the First Match i went in legendranking and After the second back to 17??? How is this possible?

And how Do i get Legends now???

Hi Robbery,
Can you send me your User ID so I can check into your account to see what may have happened? You can find it by tapping the (+) button next to the COLLECTION section. On the bottom right of the screen you'll see a number with this format:  X.X.XXXXX
-Brino

My User ID is 1.2.8:181372
And how i get Legends??

http://www.directupload.net/file/d/4354/nm5tqipk_png.htm

Hi Robbery,
I've checked into your account and it seems you're currently in the Legend division.
Was that screenshot from now? Have you tried force closing and re-starting the app to see if that resolves it?
If you finish the season in the Champions or Legend division you should receive a legend player.
-Brino
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sara.collado

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Re: Questions
« Reply #14 on: May 13, 2016, 05:05:54 PM »
Once you got champion division, is it posible to go back to previous divisions?

Hi sara.collado,
The only way to move down in the divisions is if you lose matches. Losing matches will take away stars which will drop you versions.
Let me know if you have any further questions,
-Brino

Yes, but in champions divisions there isnt stars. There is a ranking or something like that (is the first time I get it, so I dont know how it works). So I think there is impossible to go down once you get that division.
Another question, what is the ranking of this division? how it works? Is it possible to get some prizes or something depending on the rank?

Thanks

 

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