Welcome, Guest. Please login or register.
 

Author Topic: Bugs & Technical Issues  (Read 2269 times)

Brino

  • FTB Moderator
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 3743
  • Karma: +87/-141
    • View Profile
    • From the Bench Games
Re: Bugs & Technical Issues
« Reply #30 on: July 03, 2017, 10:15:28 AM »
Hey Professor,
Thanks for confirming. Are you still showing as the club owner after leaving and re-entering the club?
The clubs are always active.
-Brino
Brino
FTB Moderator
- Live Sports in First Person -

Professor

  • Newbie
  • *
  • Posts: 11
  • Karma: +0/-0
    • View Profile
Re: Bugs & Technical Issues
« Reply #31 on: July 07, 2017, 01:59:55 PM »
Yes, thank you.

vazo

  • Newbie
  • *
  • Posts: 2
  • Karma: +0/-0
    • View Profile
Re: Bugs & Technical Issues
« Reply #32 on: August 02, 2017, 08:55:56 AM »
Hello!
Previous season: I had got more than 9000 star, but I got only silverbox (not challangerbox). Its a bug? I wrote a ticket yesterday, but nobody answer. Pls help me. Ty.
« Last Edit: August 02, 2017, 09:37:54 AM by vazo »

Ms T

  • Full Member
  • ***
  • Posts: 141
  • Karma: +0/-3
    • View Profile
Re: Bugs & Technical Issues
« Reply #33 on: August 02, 2017, 10:28:47 AM »
Hello!
Previous season: I had got more than 9000 star, but I got only silverbox (not challangerbox). Its a bug? I wrote a ticket yesterday, but nobody answer. Pls help me. Ty.

I too received a silver box opposed to challenger. I did however receive my legend card, only challenger boxes would have that, so possibly just a visual error.
Flip Football 1.2.9:270390
Flip Baseball 1.1.2:8252
NBA Flip 1.04.001-11:203692

vazo

  • Newbie
  • *
  • Posts: 2
  • Karma: +0/-0
    • View Profile
Re: Bugs & Technical Issues
« Reply #34 on: August 02, 2017, 10:33:11 AM »
Hello!
Previous season: I had got more than 9000 star, but I got only silverbox (not challangerbox). Its a bug? I wrote a ticket yesterday, but nobody answer. Pls help me. Ty.

I too received a silver box opposed to challenger. I did however receive my legend card, only challenger boxes would have that, so possibly just a visual error.

I havent got legendary in that box. So I think u had got luck.

ruloi

  • FTB Dev
  • Newbie
  • *
  • Posts: 3
  • Karma: +1/-0
    • View Profile
Re: Bugs & Technical Issues
« Reply #35 on: August 14, 2017, 07:58:09 AM »
Hi,

You can get legendaries in lower boxes, the challenger box just ensures that there will be at least 1 legendary player. Other boxes have a high chance of having a legendary player, just not 100%.

Ms T

  • Full Member
  • ***
  • Posts: 141
  • Karma: +0/-3
    • View Profile
Re: Bugs & Technical Issues
« Reply #36 on: September 01, 2017, 09:41:16 AM »
Hi Brino

Again the season reward is incorrect.

With 6245 stars, I should have received a Challenger box.
Guaranteed 7900 - 8000 cash, 600 cards, of which at least 1 legendary, 60 epic and 300 rare.

Instead, I've received a Bronze box with 1900 - 2000 cash, 150 cards, of which, 15 epic and 75 rare.

ID: 43879

Thanks.
Flip Football 1.2.9:270390
Flip Baseball 1.1.2:8252
NBA Flip 1.04.001-11:203692

Brino

  • FTB Moderator
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 3743
  • Karma: +87/-141
    • View Profile
    • From the Bench Games
Re: Bugs & Technical Issues
« Reply #37 on: September 01, 2017, 10:59:02 AM »
Hi Brino

Again the season reward is incorrect.

With 6245 stars, I should have received a Challenger box.
Guaranteed 7900 - 8000 cash, 600 cards, of which at least 1 legendary, 60 epic and 300 rare.

Instead, I've received a Bronze box with 1900 - 2000 cash, 150 cards, of which, 15 epic and 75 rare.

ID: 43879

Thanks.

Hey @Ms T,
We're aware of this issue and we're looking into it.
We'll have it resolved as soon as possible.
-Brino
Brino
FTB Moderator
- Live Sports in First Person -

Ms T

  • Full Member
  • ***
  • Posts: 141
  • Karma: +0/-3
    • View Profile
Re: Bugs & Technical Issues
« Reply #38 on: October 24, 2017, 10:06:27 AM »
Hi Brino

There seems to be an issue with friendly requests. We’ve tried it a few times in our club and at every attempt we’re getting messages that the request has been accepted. At each time of trying, it was only ever with the two players in the club wishing to play a friendly. We’ve tried between different players but the error message remains the same regardless.
Flip Football 1.2.9:270390
Flip Baseball 1.1.2:8252
NBA Flip 1.04.001-11:203692

Brino

  • FTB Moderator
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 3743
  • Karma: +87/-141
    • View Profile
    • From the Bench Games
Re: Bugs & Technical Issues
« Reply #39 on: October 25, 2017, 10:09:13 AM »
Hi Brino

There seems to be an issue with friendly requests. We’ve tried it a few times in our club and at every attempt we’re getting messages that the request has been accepted. At each time of trying, it was only ever with the two players in the club wishing to play a friendly. We’ve tried between different players but the error message remains the same regardless.

Hey @Ms T,
So, you send the request and it says it's accepted but you never get the chance to play, is that it?
Let me know,
-Brino
Brino
FTB Moderator
- Live Sports in First Person -

Ms T

  • Full Member
  • ***
  • Posts: 141
  • Karma: +0/-3
    • View Profile
Re: Bugs & Technical Issues
« Reply #40 on: October 25, 2017, 01:46:22 PM »
Correct, exactly like that.
Flip Football 1.2.9:270390
Flip Baseball 1.1.2:8252
NBA Flip 1.04.001-11:203692

Themumf

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
Re: Bugs & Technical Issues
« Reply #41 on: October 30, 2017, 06:00:33 AM »
How long after purchasing the Halloween special offer will I receive the coins, cash and son? It has been 4 days now...

Brino

  • FTB Moderator
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 3743
  • Karma: +87/-141
    • View Profile
    • From the Bench Games
Re: Bugs & Technical Issues
« Reply #42 on: October 30, 2017, 11:29:50 AM »
How long after purchasing the Halloween special offer will I receive the coins, cash and son? It has been 4 days now...

Hey @Themumf,
Are you talking about Top Stars Football or our Fantasy Manager game?
In any event, please contact us by email in "support@fromthebench.zendesk.com" and attach a screenshot of the invoice from iTunes or the GPA.XXXX-XXXX-XXXX-XXXX reference number you received from Google.
Regards,
-Brino
Brino
FTB Moderator
- Live Sports in First Person -

Brino

  • FTB Moderator
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 3743
  • Karma: +87/-141
    • View Profile
    • From the Bench Games
Re: Bugs & Technical Issues
« Reply #43 on: October 30, 2017, 11:30:19 AM »
Correct, exactly like that.

Ok, @Ms T,
We're going to check into this.
Can you please remind me your User ID?
Thanks,
-Brino
Brino
FTB Moderator
- Live Sports in First Person -

Ms T

  • Full Member
  • ***
  • Posts: 141
  • Karma: +0/-3
    • View Profile
Re: Bugs & Technical Issues
« Reply #44 on: November 01, 2017, 07:47:43 AM »
Hi Brino

User ID: 43879

Also, when watching replays of other players, the skill cards seems to show the attributes of the watcher, and not the actual value of what it is for the player in blue. Based on the player in blue being on level 9 (or even 8); if my penalty card takes 9 off the goalkeeper, the player in blue will show that same amount. As with tackling, if mine takes 10, so does the players in blue. Same with the goalkeeper. For instance, if the othe player in blue is on level 9, it will show 15 points to the gk. If I remember correctly, level 9 = 14?
Flip Football 1.2.9:270390
Flip Baseball 1.1.2:8252
NBA Flip 1.04.001-11:203692

 

From The Bench Games

You can contact our customer service here, remind to always enclose your account's details when submitting a request.