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Author Topic: General Questions  (Read 4647 times)

Illyspooner

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Re: General Questions
« Reply #15 on: May 16, 2017, 03:02:14 PM »
Should get 500 coins for scoring most goals in club. I scored 200+ goals in my club competition and leading the scoring board all the time. But when time running out, I got nothing. My ID is 45209 and my club is #Comlaa. Please check. Thanks.
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Brino

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Re: General Questions
« Reply #16 on: May 17, 2017, 10:47:14 AM »
Should get 500 coins for scoring most goals in club. I scored 200+ goals in my club competition and leading the scoring board all the time. But when time running out, I got nothing. My ID is 45209 and my club is #Comlaa. Please check. Thanks.

Hey Illyspooner,
You will receive the coins throughout the day today.
Please let me know if you have any further questions.
-Brino
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Inn_Progress

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Re: General Questions
« Reply #17 on: May 17, 2017, 02:46:33 PM »
Can we wait for similar game about NBA? Because not everyone likes football...

Ms T

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Re: General Questions
« Reply #18 on: May 17, 2017, 06:57:13 PM »
You will receive the coins throughout the day today.

No coins received yet, Brino. I was first in my team with ±500 goals.

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Illyspooner

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Re: General Questions
« Reply #19 on: May 18, 2017, 08:12:04 AM »
Should get 500 coins for scoring most goals in club. I scored 200+ goals in my club competition and leading the scoring board all the time. But when time running out, I got nothing. My ID is 45209 and my club is #Comlaa. Please check. Thanks.

Hey Illyspooner,
You will receive the coins throughout the day today.
Please let me know if you have any further questions.
-Brino

Still no coins received, Brino.
Everton FM16: 1xjChNDGJU
FM16: 1xpNDfc4TX
NBA Flip: 78719

Brino

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Re: General Questions
« Reply #20 on: May 18, 2017, 09:17:09 AM »
Hi Illyspooner and Ms T,
We're working on this and the coins will be available as soon as possible.
-Brino
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Re: General Questions
« Reply #21 on: May 18, 2017, 09:18:37 AM »
Can we wait for similar game about NBA? Because not everyone likes football...

Hi Inn_Progress,
I understand. I don't yet have information on a Basketball game. I'll keep you guys posted if I receive new info about that.
-Brino
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Re: General Questions
« Reply #22 on: May 18, 2017, 10:17:37 AM »
Hey Illyspooner,
So that you don't have to wait, I've added the 500 coins into your account manually.
I'll close your ticket in our Support platform too.
-Brino
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Brino

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Re: General Questions
« Reply #23 on: May 18, 2017, 10:18:45 AM »
Hey Ms T,
I've resolved it for you manually now so you don't have to wait any longer and added the 500 coins into your account.
Let me know if you have any other questions.
-Brino
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Ms T

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Re: General Questions
« Reply #24 on: May 18, 2017, 10:52:06 AM »
Aww, thanks Brino  :) Much appreciated.


I've joined a new club, somewhere in between leaving my first club and joining another, I think the timer for the next event had started? I've joined another club almost immediately after though, and I no longer see a timer at all or indication that an event is taking place.


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abdulius

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Re: General Questions
« Reply #25 on: May 18, 2017, 04:28:58 PM »
Hi Brino, not sure whether it is a bug, but I can't seem to find any opponent to play against. The game keeps searching and searching and nothing happens. That sadly means I cannot progress in the game... Is this game country restricted?

Edit: Scratch that, please. It works fine after the update.
« Last Edit: May 18, 2017, 11:03:49 PM by abdulius »

Brino

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Re: General Questions
« Reply #26 on: May 19, 2017, 07:53:04 AM »
Aww, thanks Brino  :) Much appreciated.


I've joined a new club, somewhere in between leaving my first club and joining another, I think the timer for the next event had started? I've joined another club almost immediately after though, and I no longer see a timer at all or indication that an event is taking place.

Hey Ms T,
You're welcome!
Can you please let me know which event you joined so I can check into it?
Regards,
-Brino
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Brino

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Re: General Questions
« Reply #27 on: May 19, 2017, 07:53:40 AM »
Hi Brino, not sure whether it is a bug, but I can't seem to find any opponent to play against. The game keeps searching and searching and nothing happens. That sadly means I cannot progress in the game... Is this game country restricted?

Edit: Scratch that, please. It works fine after the update.

Hey abdulius,
Ok great. Thanks for confirming! I was going to say the same thing - to update to the newest version. :)
Thanks again!
-Brino
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Ms T

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Re: General Questions
« Reply #28 on: May 22, 2017, 08:59:53 AM »
Aww, thanks Brino  :) Much appreciated.


I've joined a new club, somewhere in between leaving my first club and joining another, I think the timer for the next event had started? I've joined another club almost immediately after though, and I no longer see a timer at all or indication that an event is taking place.

Hey Ms T,
You're welcome!
Can you please let me know which event you joined so I can check into it?
Regards,
-Brino

Hi Brino

I can't quite recall to be honest. I have since then been bouncing between clubs and I've noticed that only some have events, like #MrkvaJunior, #Vorda, #Amar&Nure and I think #Comlaa, where you can earn coins for goals. Is there any particular reason behind that?

Also, I joined a club yesterday some time while an event was in process, goals for coins, and managed to score enough to earn 100 coins before the event ended. I've not however received any coins since then. Could have been #Amar&Nure, I'm not 100% sure.

**Edit: coins received. Still curious about how it is determined for clubs to host an event.
« Last Edit: May 22, 2017, 03:08:08 PM by Ms T »
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Brino

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Re: General Questions
« Reply #29 on: May 23, 2017, 11:36:32 AM »
Aww, thanks Brino  :) Much appreciated.


I've joined a new club, somewhere in between leaving my first club and joining another, I think the timer for the next event had started? I've joined another club almost immediately after though, and I no longer see a timer at all or indication that an event is taking place.

Hey Ms T,
You're welcome!
Can you please let me know which event you joined so I can check into it?
Regards,
-Brino

Hi Brino

I can't quite recall to be honest. I have since then been bouncing between clubs and I've noticed that only some have events, like #MrkvaJunior, #Vorda, #Amar&Nure and I think #Comlaa, where you can earn coins for goals. Is there any particular reason behind that?

Also, I joined a club yesterday some time while an event was in process, goals for coins, and managed to score enough to earn 100 coins before the event ended. I've not however received any coins since then. Could have been #Amar&Nure, I'm not 100% sure.

**Edit: coins received. Still curious about how it is determined for clubs to host an event.

Hey Ms T,
Unfortunately whether the club has an event or not depends on the actual group. For example, the only groups with events like that should be groups run by specific YouTubers. If they decide they don't want to hold an event like that, we don't create one.
Let me know if you have any other questions.
-Brino
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