Welcome, Guest. Please login or register.
 

Author Topic: NEW FORUM || Coming soon...  (Read 80 times)

Brino

  • FTB Moderator
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 3751
  • Karma: +88/-141
    • View Profile
    • From the Bench Games
NEW FORUM || Coming soon...
« on: November 30, 2017, 04:15:24 PM »
Hey everybody!

In the support department, we've been working hard to ensure that all of our users are assisted in the best and quickest way possible.

Aside from that, for the new year, we wanted to give our forum a new look. We won't give to much info about it since we want it to be a surprise, but we can assure you that you're going to like it.

So, starting January 1st, we will be giving you a brand new forum in which you can do the same as you've been doing now: Sharing your knowledge about the games, letting us know about bugs and technical issues, and asking questions you may have.

It's going to be much easier for us to help you out as it will be fully integrated into our Help Desk platform, so we will be able to convert your posts into tickets, and easily be able to pass them along to the development team.

We're really excited about this change, and we're looking forward to hearing your thoughs as well. As we get closer to the date, I'll share the link where you can access the new forum.

If you have any questions, just let us know!

-Brino
« Last Edit: January 16, 2018, 09:20:44 AM by Brino »
Brino
FTB Moderator
- Live Sports in First Person -

Brino

  • FTB Moderator
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 3751
  • Karma: +88/-141
    • View Profile
    • From the Bench Games
Re: NEW FORUM || Coming soon...
« Reply #1 on: January 16, 2018, 09:20:49 AM »
Hi everybody,

We wanted to have the new forum ready for you on January 1st, but our technical team has run into a few issues. First of all, I want you to know that we're trying to ensure that we don't lose any of the data in the current forum, which will make it easier so that you won't have to create new accounts in the new forum.

As we were preparing to open the new forum, we noticed that some of the data transfers weren't working properly, which wasn't something we were too happy about, so we had to postpone the start of the new forum.

Our technical team is doing everything possible to find a solution, and as soon as we have it, I'll let you guys know when to expect the new forum. I apologize for the confusion.

-Brino
Brino
FTB Moderator
- Live Sports in First Person -

 

From The Bench Games

You can contact our customer service here, remind to always enclose your account's details when submitting a request.