Messages

1

NBA General Manager / Re: Bugs & Technical issues

« on: February 01, 2018, 07:39:01 am »

Hi everyone,
Throughout the day today, I'll reply to any unanswered messages directly in our new forum:
https://fromthebench.zendesk.com/hc/en-us/community/topics
Thanks for your patience,
-Brino

2

NBA General Manager / Re: Your Questions, Our Answers

« on: February 01, 2018, 07:38:54 am »

Hi everyone,
Throughout the day today, I'll reply to any unanswered messages directly in our new forum:
https://fromthebench.zendesk.com/hc/en-us/community/topics
Thanks for your patience,
-Brino

3

Fantasy Manager Football / Re: Bugs & Technical Issues

« on: February 01, 2018, 07:24:13 am »

Hi everyone,
Throughout the day today, I'll reply to any unanswered messages directly in our new forum:
https://fromthebench.zendesk.com/hc/en-us/community/topics
Thanks for your patience,
-Brino

4

Fantasy Manager Football / Re: General Questions

« on: February 01, 2018, 07:24:03 am »

Hi everyone,
Throughout the day today, I'll reply to any unanswered messages directly in our new forum:
https://fromthebench.zendesk.com/hc/en-us/community/topics
Thanks for your patience,
-Brino

5

NBA General Manager / Re: Bugs & Technical issues

« on: January 31, 2018, 04:18:48 pm »

Hey guys,

We're working on fixing an issue with the automatic player value updates, and it seems to be going a bit crazy lately.
We'll have it fixed as soon as possible.

The values for those affected players should already be correct now, but if not, please let me know.

-Brino

6

Top Stars Football / Re: Bugs & Technical Issues

« on: January 31, 2018, 03:58:44 pm »

Ah ok, thanks for clearing that up.

Would it be possible for you too look into why I am unable to play friendly matches?

I can send a request just fine, but whenever one and only one person accepts to play, they're informed that someone else has already accepted. I receive the same message when I try to accept friendly challenges.

In fact, I've never been able to successfully accept a friendly invitation.

ID 43879

Hey @Ms T,
You're welcome. About the friendly matches, I'm going to check into this now with the development team.
-Brino

Hi Brino

Any word on this? It’s been over a month and I think this might actually be a general issue. Also, Messi/ Ronaldinho update still has not been done.

Hey @Ms T,
All of this should have been resolved already
I'm following back up.
-Brino

7

NBA General Manager / Re: Italia

« on: January 31, 2018, 12:00:34 pm »

Grazie Brino! Se ci sono problemi te lo dico!

D'accordo
Grazie!

8

NBA General Manager / Re: Bugs & Technical issues

« on: January 31, 2018, 12:00:12 pm »

Hi brino. I was not able to log in last January 26, so i failed to collect my prize. It’s just a stojakovic i think, on my second account ID 3:1182614. Can you please credit me the player and coins? Never mind the power up.

Also, John Wall was replaced by Drummond in the all stars. Can you put drummond on the “buy now” so we can buy him? Thanks

Hey @Jolt,
Either this weekend or Monday, Drummond will appear in the "Buy Now" section.
Regarding the reward, are you referring to the Global Games competition reward? If so, I've just added it into your account. Keep in mind that the message to collect your prizes for those competitions are always added a few days in advance, so if you see you won't be able to log in one day, it's best to collect them earlier.
-Brino

9

NBA General Manager / Re: Your Questions, Our Answers

« on: January 31, 2018, 11:54:50 am »

I won the All Star league and today I won the NBA league (level 9) on the silver planet. When do I get promoted to the gold planet?

Hey @KOEN,
The planet promotions are only done throughout the day on Sundays before the next league begins. If you completed all the requirements, you don't need to complete them again, and this weekend you'll move up. However, if you can send me your User ID, I'll check your account and I can give you a more accurate reply.
-Brino

10

Fantasy Manager Football / Re: General Questions

« on: January 31, 2018, 11:52:54 am »

Hello, Brino! why the recharge of energy by 100 points in all games costs 15 coins, and in Benfica - 40 coins?

Hey @andr66rus,
I'm actually not sure about that. I'll check into it with the team to find out what's going on.
-Brino

11

Fantasy Manager Football / Re: General Questions

« on: January 31, 2018, 11:52:22 am »

Hello brino ,

psg ranking does not work?

Hi @Ratatosk,
I see what you mean. It's not that it doesn't work, it's that when I copied it, it hadn't updated yet.
I've added the updated one for PSG now. I'll update the rest, as usual, tomorrow morning.
-Brino

Thanks !

You're welcome!

12

Fantasy Manager Football / Re: General Questions

« on: January 31, 2018, 11:52:11 am »

Buenas...

Hace un tiempo pregunte en el foro sobre porque no salian jugadores leyenda a la venta en el juego del Barcelona y se me respondio que era porque el propio club (el FC Barcelona) lo habia dispuesto asi.

Y hoy me encuentro con que un equipo de mi Liga tiene varios de esos jugadores Leyenda (Maldini, Maradona, etc) e incluso 2 de ellos los ha adquirido entre ayer y hoy cuando a mi sigue sin salirme ninguno en el mercado de monedas.

Como es posible que el pueda tenerlos?

Hola, @Ticoti:
Los leyendas no pueden salir en las subastas o la compra directa por petición del club.
Sí, podemos añadirlos nosotros en las ofertas especiales que se pueden comprar por dinero real.
Si tienes más preguntas, no dudes en decírmelo.
-Brino

Ya me imaginaba que seria algo de eso, gracias por contestarme.

De nada!

13

Fantasy Manager Football / Re: Bugs & Technical Issues

« on: January 31, 2018, 11:51:44 am »

User name: SALENTODOC
User ID: 1:612467
Codice Fan: 1x1hDcCevn
Juventus FM16

Non capisco come sia possibile che la mia squadra nell'ultima partita era superiore di 11.000 punti rispetto all'avversario ed ho perso 4-1, come capita almeno 2 volte a campionato, ma chissà per quale motivo non accade mai il contrario. Mi sono stufato di perdere tempo in questo gioco falsato, se questa è una cosa normale penso proprio che disinstallerò il gioco. Cordiali saluti.

Ciao @SalentoDOC,
Hai, per caso, uno screenshot del risultato per poter controllarlo meglio?
Ti informo che è anche possibile, ogni tanto, perdere contro un avversario inferiore, ma non dovrebbe succedere spesso. Se hai anche uno screenshot, fammi sapere.
-Brino

14

Fantasy Manager Football / Re: Bugs & Technical Issues

« on: January 31, 2018, 11:50:16 am »

Buen día

App: FM18 Football
Nombre: Hoqiio
ID: 223572
Código: 1xf3xMcdvP

Desde hace días no paso de 30,000 de cash en la aplicación, realizo trabajos diarios pero no pasó de esa cantidad.
Llevo aproximadamente 2 semanas con este tema, llegué a pensar que algún potenciador se recargaba automáticamente pero no es así.

De antemano gracias por la ayuda.

Saludos cordiales.

Hola, @Hoqiio:
¿Has mirado a ver si otros usuarios te están retando en la sección "JUGAR PARTIDO"?
Si es así, es por eso que estás perdiendo el cash. Si no, me lo dices y lo reviso mejor.
-Brino

Al parecer ya ha sido arreglado, desde el día que lo posteé no he tenido ese problema
La cantidad de cash ha ido incrementado conforme a los trabajos realizados

Gracias por la atención

Ok, perfecto. Muchas gracias por la confirmación
-Brino

15

NBA General Manager / Re: Bugs & Technical issues

« on: January 30, 2018, 01:10:41 pm »

Hi @Diavolo and @Roberto71,
We're going to check into the issues you've brought forward and see what's going on.
-Brino