Author Topic: Bugs & Technical Issues  (Read 346 times)


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Bugs & Technical Issues
« on: September 04, 2017, 07:18:20 am »
Have you experienced a bug? It's possible that we're not aware of it yet, so please just let us know and we'll do our best to assist as soon as possible.

**The best way to report a Bug or Technical issue is by contacting our Support Department directly at the following link:**

In order to allow our staff to resolve the glitch in an even shorter term, please enclose as many details as possible while reporting a bug:
- Your User Name,
- Your User ID (You can find it when tapping the (+) button next to "COLLECTION" on the home screen)
- Please also specify for how long you have been experiencing this issue, in which section/screen of the game, which platform you are using (Android/iOS), as well as the device and model.

Please also be sure to check our Help & FAQs page here:

If your question still hasn't been answered, please let us know. We'll do our best to fix it as soon as possible!
Thank you for your cooperation.
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